General Standard Terms and Conditions


A booking is considered final when it has been confirmed by the guide via telephone, in writing, via text message (whatsapp), or by email.

Withdrawal/Cancellation Terms: 

If you cancel a booking less than 10 days before it begins, the following cancellation charges apply:

– 30 days before the course: free of charge
– 10-5 days before the course: 50% of the agreed price.
– 4-0 days before the course: 100% of the agreed price.

Program Changes/Refunds/Credit:

Instruction takes place in all weather conditions. In the case of bad weather, unfavorable conditions, or unforeseen circumstances, Ride and Smile has the right to change the program. The agreed days may be performed at a different location.

In the event of an accident or illness, the unused course days will be credited or reimbursed with the presentation of a doctor’s certificate issued by a practicing doctor or hospital in Prättigau or Davos. Each part of the lesson will be charged in full.

Credits are valid for two years and can be used for a future course. If a refund is requested via cash or bank transfer, a deduction of CHF 20.- processing fee will apply.

The use of lifts is not included in the ski course fee. The ski school does not provide any compensation for lessons lost due to cable car and lift system failures.

If your guide is sick or injured and cannot be replaced, you will receive a full refund.

Group Courses:

 If there are fewer than 4 participants, the Ride and Smile School reserves the right to combine groups or not hold courses. Changes of instructors are possible due to our flexible organization.


All guides have professional liability insurance in accordance with Swiss law. Accident insurance and health insurance are the participant’s responsibility. Additionally, we recommend that you have insurance to cover cancellation costs. The guide assumes no liability for accidents that occur during lessons.


 In outdoor sports, the guide cannot guarantee absolute security. Sports and physical activities  in the mountains inherently involve some level of risk. The client must follow all safety instructions provided by the guide and communicate any concerns, physical issues, or mental problems to the guide promptly. 

Parents are solely responsible for informing Ride and Smile about any health issues or allergies their children may have.


All prices are quoted in CHF (Swiss Francs).

Methods of Payment:

Payment must be completed in full at least 4 days before the booking. We accept cash payments, bank transfers and credit cards.

Copyright and Trademark Law:

 The author strives to respect the copyrights of the graphics, sound documents, video sequences, and texts used in all publications. We either use graphics, sound documents, video sequences, and texts created by ourselves or license-free materials.

All brand names and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the respective valid trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties!

The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds, or texts in other electronic or printed publications is not permitted without the author’s agreement.


The language of the General Standard Terms and Conditions is German. In case of any discrepancy between the English and the German text, the German text takes precedence. The English translation is provided for informational purposes only.

Legal Venue: 

The exclusive legal venue is the guide’s place of residence. In case of a lawsuit, Swiss law is exclusively applied. The place for any jurisdiction is Klosters.

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General Terms
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