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Booking / Confirmation A booking is considered final when it was confirmed by the ski instructor verbally, by telephone, in writing, by text message or by email.
Withdrawal / Cancellation If you cancel a booking less than 30 days before it begins, the following cancellation charges apply: 30 to 10 days before the course: 50% of the agreed price. 9 to 0 days before the course: 100% of the agreed price.
Program changes Instruction takes place in all weather conditions. In the case of bad weather, unfavourable conditions or unforeseen circumstances the ski instructor has right to change the program. The agreed days are performed at a different location. If your ski instructor is sick or injured, you will get a full refund. Unfortunately under these circumstances a replacement instructor will not be available.
Insurance All ski instructors are in possession of professional liability insurance in accordance with Swiss law. Accident insurance and health insurance are the participant’s responsibility. Additionally we recommend that you have insurance to cover cancellation cost. The ski instructor refuses all liability for accidents that occur during lessons.
Safety On and off the slopes the ski instructor cannot guarantee absolute security. Sport and physical activity in the mountains contain a naturally given residual risk. The client must follow all safety relevant instructions of the ski instructor. The client must communicate any concerns and physical or mental problems to the ski instructor on time.
Language The language of the General standard therms and conditions is German. In case of discrepancy between the English and the German text, the German text has priority. The translation into the English language is for information only.
Legal venue Exclusive legal venue is the ski instructors place of residence. In case of a lawsuit exclusively Swiss law is applied.
I have read and agree to the General Terms and Conditions of Ride and Smile.